Returns Policy

At ZUMIMALL we want you to be happy with your order. That's why our customers keep buying from us.

The following information contains restrictions within this policy and our obligations to you:
 

Change of mind returns

If you are not 100% satisfied with a purchase from our website, you can return the product provided the following terms are met.
1> You return the item within 30 days of the original shipment date
2> The item is in original condition - and includes all parts
3> You provide the original order ID and email address
4> The item is not damaged and in complete original packaging
    If conditions above are met, we will arrange a refund or replacement.
    You will be responsible and must pay shipping charges for the return. And as the buyer you will assume all risk of loss or damage to the product while in transit.
     
    ZUMIMALL reserves the rights to not refund or exchange if the above requirements are not met.

    12 Months Warranty

    In the rare case that your ZUMIMALL product is not working correctly-we offer a 12 month warranty on all products.

    If you need to claim under this warranty - please contact our support team.