Privacy Policy

This Privacy Statement explains how ZUMIMALL.COM processes information about you, including relating to information we collect when you use our products and services, when you contact our customer service team, engage with us on social media, and when you otherwise interact with us.

When we refer to our “Services” in this statement, we mean our websites apps and other online services, excluding the online services we provide for our Devices. When we mention “Devices,” we mean ZUMIMALL systems and hardware as well as accessories.

We may change this Privacy Statement from time to time. If we make changes, we will notify you by revising the date at the top of the statement and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Statement whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

COLLECTION OF INFORMATION

Information You Provide to Us

  • Account Information: When you open an account with ZUMIMALL.COM (not .au) account, we ask you to provide your name, email address and password. You may also provide us with additional profile information, such as your preferences or profile images.
  • Purchase Information: When you make a purchase from us, you will typically provide billing and shipping address, telephone number, and payment method information. We also collect related transaction information, such as the items purchased and order amount.
  • Inforation for Specific Devices: You may provide additional information when setting up or using a Device. In most cases, this includes at least Device name, but can also include other information depending on the Device.
  • Other Information: We also collect information when you participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, volunteer as a product tester, participate in our forums, fill out a survey, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. The information we collect in these contexts includes your name, email address, username, social media profile information, demographic information, professional information, and any other information you choose to share with us.

Automatically Collected Information and Information We Generate

When you use our Services, we automatically collect or generate certain information about you as follows:

Device Log and Sensor Information: 

When your Device is connected to our Services, our Services will collect various Device event data, such as when the Device is used, whether it is turned on or off, and when it is capturing video, motion or other sensor data. We provide additional details below regarding information collected only by some of our Devices:

Cameras: our Services will collect video and images from your cameras in accordance with your camera storage settings, which may include images or videos of individuals.

Band and Scale: ZUMIMALL.COM cameras has sensors Person Detection Information: If you have enabled the person detection feature for your camera, then the Services analyze the video to help detect the presence of a person in that video (without trying to identify that person). We use this person detection information solely to provide and improve this feature. For most users, this person detection information is stored for a limited period of time in accordance with your video storage settings. However, if you voluntarily submit a video to help improve our Services, we store this person detection information for as long as needed to provide and improve the Services but in no event longer than 3 years after the date you submitted the video. 

Website and Mobile App Log and Usage Information: When you use the ClouEdge app - it’s free. But you will need to see their terms regarding APP policy when you download the App 

Wireless Cameras or Wireless Doorbells Information: We do not collect information about the computer or mobile device you use to access our websites and mobile apps, including the hardware model, operating system and version, unique device identifiers, and mobile network information

Location Information: We derive the approximate location of your computer or mobile device from your IP address. When you use our mobile app, we also collect information about the precise location of your mobile device in accordance with the permission process established by your mobile device.

Information Collected by Cookies and Similar Tracking Technologies: We use different technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.