Contact Us

How can we help? 

Dear customers, If you have any questions or concerns, please do not hesitate to contact us.

We would love to hear from you, contact us on: 

Email:

Amazon Customer Enquiries: service@zumimall.com

Wholesale and Business Enquiries: sales@zumimall.com

Media and Partnerships Enquiries: media@zumimall.com

Online Email service time:

  • US time: 6:00(PM)- 3:30 (3:30 AM)                       UTC/GMT -5:00  
  • Hong Kong time: 9:00(AM)-18:30(PM)                  UTC/GMT +8:00
  • Europe time: 3:00 (3:00 AM)- 12:30 (12:30 PM)    UTC/GMT +2:00

Closed on Saturday and Sunday!

For all other general inquiries: 

Please check our FAQs page.