Contact Us

How can we help? 

Dear customers, If you have any questions or concerns, please do not hesitate to contact us.

We would love to hear from you, contact us on: 


Amazon Customer Enquiries:

Wholesale and Business Enquiries:

Media and Partnerships Enquiries:

Online Email service time:

  • US time: 6:00(PM)- 3:30 (3:30 AM)                       UTC/GMT -5:00  
  • Hong Kong time: 9:00(AM)-18:30(PM)                  UTC/GMT +8:00
  • Europe time: 3:00 (3:00 AM)- 12:30 (12:30 PM)    UTC/GMT +2:00

Call Support: (Phone customer service is not available until June. Sorry for the inconvenience. )

Closed on Saturday and Sunday!

For all other general inquiries: 

Please check our FAQs page.