Troubleshooting &FAQS
How to close the 5G WIFI on my router?
1.Find the login website, username, and password on the sticker attached to the router body. The password might have been changed during...
MA3 How can I set the recording mode I need?
1.Need only 24/7 recording. No Motion Detection. TF Record Settings→Recording Mode→24h Recording Monitoring Function→Motion Detection→OFF 2.Need Only Motion Detection TF Record Settings→Recording...
What should I do if I fail to connect the camera for the first time or to a new WIFI/router?
If you are having trouble connecting your camera to Wi-Fi for the first time or to a new Wi-Fi network, follow these...
How to connect the camera to O-Kam pro app?
Video:How to connect: https://www.youtube.com/watch?v=L9Pc34vTUBsHow to reset: https://www.youtube.com/watch?v=JmvzTm8hsgE1.Pull out the silicone plug on the back of the camera.2.Power on the camera: Flip...
Smart Surveillance Cameras: Key Factors to Consider in the Selection
Abstract: With the continuous advancement of technology, smart surveillance cameras have become an essential part of home security, providing reliable protection. This...
GX2K 2K 36° PTZ Solar-Powered Wireless Security Camera - Intelligent Guardian for Your Home
Dear friends, I would like to introduce a thoughtful and intelligent security product to you — the GX2K 2K PTZ solar-powered wireless...
Safeguarding Your Home with ZUMIMALL Home Security Cameras
In today's world, ensuring the safety and security of our homes has become increasingly important. ZUMIMALL, a renowned brand in home security...
How do I adjust ZUMIMALL video recording length?
Select the camera Tap Settings Tap Alarm Management Tap Motion Detection Choose the Recording Time Note: Choose Performance Mode could have longer recording...
How can I disable the automatic white light function?
Pls close the White Light Warning by following Steps.
1.Click Alarm Management
2.Click “Audio warning and strobe light"
3. Close " Audio warning and strobe light"
Pls close choose “Black and White Night Vision" by following steps
1.Click" Image Settings"
2.Full Color Mode
3.Choose " Black and White Night Vision"
Troubleshooting for Connection Problem - Try to connect(7)
After confirm all above, pls try to connect the camera by following step by step1.Open the app and select the Add ""+""...
Troubleshooting for Connection Problem -Router firewall settings(6)
6.Ensure the router firewall settings allow the access. A: Yes: Proceed to the next step. B: No:Pls check the following tips. If your router is set to block access or has a high firewall level, it may prevent the camera from connecting. Please disable the firewall temporarily, connect the camera, and then re-enable it.Please note that the...
Troubleshooting for Connection Problem -Close VPN(5)
5.Ensure you are not using a VPN on your mobile device. A: Yes: Proceed to the next step. B: No:Pls check the following tips. ...