Learn More About G3K
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Download ZUMIMALL App
Control your smart home devices anytime, anywhere with our mobile application. Available for iOS and Android.
How to Activate the Free 1-year Warranty Extension?
Please click the button to submit your warranty details.
Product Videos
Watch our product demonstration videos to learn how to use your device.
How to Register Account
How to Set the Alarm Area
How to Set up the Camera Alert Plan
How to Share Devices
User Manuals
Download detailed user manuals in multiple languages to learn how to set up and use your device.
Frequently Asked Questions
After three days of initial use, the camera does not work?
The camera only offers free data for three days. After three days, the SIM cards will no longer have data. Please promptly subscribe to the data plan in the app.
Does the camera support my SIM card
Recommendation: You can remove the SIM card and use your own. Please ensure your own SIM card (e.g., from AT&T, T-Mobile, or Verizon) is a data-only plan. Alternatively, you may use the pre-installed SIM for seamless cross-network roaming. *300MB of free data is activated when the camera is first bound to the app.
What does the PIR sensor work for?
PIR sensors are more sensitive to infrared radiations from humans or animals, and thus can dramatically reduce false alarms caused by fluttering moths or flying twigs.
Its full name is passive infrared sensor. It measures the infrared (IR) light radiating from objects with a temperature above absolute zero. When the amount of infrared radiation changes, it triggers detection.
Can the camera connect to Wi-Fi?
Wi-Fi is not supported, only the 4G network is supported.
What details do I need to know about the SIM card for the 4G LTE cellular camera?
It is a US version and can only be used in the US,
4G network frequency bands supported by the US version: LTE-FDD: B2/B4/B5/B12/B13/B14/B66/B71.
How to cancel the continuous subscription service for data plans?
Select "Me" ->"Help" ->"Subscription" in the app to view the solution.
How can I charge this camera? Is the solar panel a must?
You have two charging options (including solar charging):
Option 1. Have the camera connected to a solar panel for non-stop power supply.
(Also recommended as the most friendly charging option for the cam's battery.)
Option 2. Charge the camera (with its non-removable battery) via a 5V 2A USB charger. (Please note that it's ok to charge the cam while it's working, but not for long.)
(Note: To purchase one ZUMIMALL Solar Panel, you can choose "1 Camera + 1 Solar Panel" option while buying this camera;
How long does the battery last?
The camera comes with a rechargeable battery. Normally, the battery lasts for about 1-4 weeks per charge (Actual use varies based on settings, use conditions and environmental factors.) When the battery level goes down to 10%, the camera will send you a low-battery notification.
For non-stop power supply, you can connect the camera to a ZUMIMALL Solar Panel (purchased separately).
Does the camera have an SD card?
No, the camera does not come with a micro SD card built in. But it has a micro SD card slot.
This camera supports Max. 128GB micro SD cards with FAT32 format and Class 10 or higher read & write speed.
Can this camera support smart home like Google Assistant?
Yes, currently, this camera can work with Google Assistant.
Does the camera support cloud storage?
Yes. You can refer to ZUMIMALL Cloud to check it available countries.
Note: You can also save video clips into a micro SD card (supports up to 128GB).
Can I talk to someone via the ZUMIMALL App? (Two-way audio)
Yes, this security camera features two-way audio, which means you can listen and talk to someone in real time with simple clicks in App.
Does the camera support NVR or a third-party storage device such as NAS?
No, but you can record videos to a micro SD card and play back them via ZUMIMALL App , no subscription fees required.