Troubleshooting &FAQS
How Do You Turn Off Live Stream?
How Do You Turn Off Live Stream? A Complete ZUMIMALL Camera Guide Security Tech Setup Guide | Julian | October 26, 2026...
How to Connect Your ZUMIMALL Camera
How to Connect Your ZUMIMALL Camera via Bluetooth: Quick & Easy Setup Guide Security Tech Setup Guide | Julian | October 26,...
how to change wifi on zumimall camera
How to Reconnect Your ZUMIMALL Camera After Changing Your WiFi Password Security Tech Deep Dive | Julian | October 22, 2026 You...
My camera view is upside down, how to solve this problem?
For this problem, you could adjust it in the settings of the app:
1. Click Image Settings
2. Turn off screen flip
How to charge the camera? Where is the power button and reset button?
Because the camera usually comes with a waterproof silicone rubber. Please find it on the camera, open the rubber, and then you...
Why isn't my camera sending alerts/recording/detecting anything?
1. Please try playing the live stream to see if it's smooth. Also, check the WIFI signal strength in Device Information. A...
What should I do if my camera won't reset?
Here are some important points to note during the reset process: 1. Charge it Up: Make sure your camera is fully charged...
What should I do if my camera can't scan the code in the app?
The camera only will scan the code when reset condition. To scan a QR code with your device, please follow these steps:...
What could I do if the camera does not hold a charge?
1. Poor Wi-Fi signal: A weak Wi-Fi signal can cause the camera to consume more power to maintain the connection. Please go...
How to connect the camera with O-Kam pro app?
Video:How to connect: https://www.youtube.com/watch?v=L9Pc34vTUBsHow to reset: https://www.youtube.com/watch?v=JmvzTm8hsgE1.Pull out the silicone plug on the back of the camera.2.Power on the camera: Flip the...
Why isn't the camera powering on when plugged in? （Plug-in Camera)
1.Pls try to change the adapter. 2.Pls try to change the outlet. 3.If it's still not working, please reach out to our...
Video Instruction
ZUMIMALL-Youtube homepage link：https://www.youtube.com/@zumimall TieJus-Youtube homepage link：https://www.youtube.com/@TieJus MUBILIFE-Youtube homepage link：https://www.youtube.com/@mubilife Connection Video Instruction:(The camera needs to be in reset mode before scanning the code.)ZUMIMALL...